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We protect the privacy of our customers and people who use our websites. This Privacy Statement provides details about how personal information is collected and used. This privacy statement applies to tenthmatrix websites, products and services that are located in, but not limited to the tenthmatrix.co.uk domain.

This Privacy Statement does not cover information collected by a tenthmatrix client through its use of the tenthmatrix products and service(s).
Information collection and use

tenthmatrix is the sole owner of information it collects on this site. We will not sell, share, or rent this information to others in ways other than those in this statement.

Our websites let visitors register for promotional and informational mailings, and for assistance in evaluating our software and services. These registration forms are often linked to tenthmatrix’s mailing lists and require users to give contact information (such as name and email address). We use this contact information to send users information about our company and its products and services if requested or necessary. Users may opt-out of receiving future mailings at any time (see the Email section below).

Sharing and usage

We do not in any way share personal information with third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). They are prohibited from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law.

Use of web technologies

We use cookies; a piece of information that our websites provide to your browser when you visit our sites. Cookies allow us to verify the login status of customers using products or services linked directly with our website. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our websites.

We also keep track of activity on our website via log files stored on our web servers. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you.

Links

tenthmatrix pages may contain links to third-party websites, such as those of our business partners and clients. While on these sites, tenthmatrix or its partners or clients may collect information about you. tenthmatrix does not control the information policies or practices of third parties. You should review their privacy policies to find out how they collect and use personal information. 

Security

We protect the security of personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol.

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards. We restrict access to personal information to those employees and agents for business purposes only. 

Email

tenthmatrix provides users the opportunity to opt-in, opt-out or change preferences via a link in the footer of most email messages. These options are made available when you sign-up for our email lists and in email messages delivered from our company. Alternatively, you may email us at info@tenthmatrix.co.uk. Some communications, such as account notifications and billing information are essential for the tenthmatrix service. You must cancel your tenthmatrix account to unsubscribe from them. To cancel your tenthmatrix account, please email us at support@tenthmatrix.co.uk.

Notification of changes

If we change our privacy policy, we will post those changes on www.tenthmatrix.co.uk.